At AI MindBotics, your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you interact with our website, products, and services.
By using our site or services, you agree to the terms of this policy.
1. Who We Are
AI MindBotics provides artificial intelligence and cloud infrastructure solutions, including custom AI tools, cloud migration services, and AWS consulting. We are committed to maintaining the trust and confidence of our clients, visitors, and users by handling data responsibly and transparently.
2. What Information We Collect
Personal Information
- Name
- Email address
- Company name
- Job title
- Phone number (optional)
- Billing and payment information (if applicable)
Technical Information
- IP address
- Browser type and version
- Device information
- Operating system
- Log files and usage data
- Cookies and tracking technologies (see Section 6)
Business Information
When you engage with our services, we may collect and process documents, internal knowledge bases, or other data you provide for AI model integration and training. This data is kept confidential and used solely to deliver the agreed services.
3. How We Use Your Information
- Provide and manage our services
- Respond to inquiries and support requests
- Deliver custom AI and cloud solutions
- Improve user experience and service performance
- Communicate important updates or service information
- Fulfill legal or contractual obligations
- Send marketing communications (with your consent)
4. Legal Basis for Processing (GDPR)
- Consent – when you opt-in to marketing or communications
- Contractual necessity – to provide services you’ve requested
- Legal obligation – to comply with applicable laws
- Legitimate interests – to improve services and ensure security
5. Data Sharing and Disclosure
We do not sell your personal data.
We may share your data with:
- Cloud infrastructure providers (e.g., AWS) for hosting and deployment
- Payment processors (if billing is required)
- Professional advisors and legal authorities when required by law
- Internal teams and certified partners for service delivery and support
All third parties are contractually obligated to protect your data in accordance with this policy.
6. Cookies and Tracking
We use cookies and similar technologies to enhance website functionality, analyze traffic, and provide a better user experience. You can manage cookie preferences through your browser settings or our cookie banner.
7. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or comply with legal requirements. Client data uploaded for service delivery is retained securely and deleted upon request or termination of the contract.
8. Your Rights (EU & UK Residents)
Under applicable data protection laws (e.g., GDPR), you have the right to:
- Access your personal data
- Correct or update inaccurate data
- Request data deletion
- Object to processing or withdraw consent
- Request data portability
- Lodge a complaint with a supervisory authority
To exercise these rights, contact us.
9. Data Security
We implement appropriate technical and organizational measures to protect your data from unauthorized access, disclosure, alteration, or destruction. This includes encryption, access controls, secure cloud environments, and regular audits.
10. International Data Transfers
If your data is processed outside your jurisdiction (e.g., outside the UK or EU), we ensure appropriate safeguards are in place, such as Standard Contractual Clauses or equivalent protections.
11. Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from children.
12. Changes to This Policy
We may update this Privacy Policy from time to time to reflect legal, technical, or operational changes. All updates will be posted on this page with a revised effective date.
13. Contact Us
If you have questions about this Privacy Policy or how we handle your data, please contact us.
